Frequently Asked Questions (FAQ)
Brent Safety Group – Security, Surveillance & Monitoring Solutions
General Questions
What does Brent Safety Group do?
Brent Safety Group designs, installs, and manages advanced security camera systems, AI-powered surveillance, real-time monitoring, access control, and alarm response solutions for businesses, properties, vehicles, and high-risk environments.
Who do you serve?
We serve small to medium businesses, strip malls, convenience stores, medical facilities, construction sites, restaurants, warehouses, fleet and duty vehicles, and private residential properties.
If your location has people, assets, or liability risks—we secure it.
How is your system different from standard security cameras?
Most cameras only record footage. Our systems actively detect, analyze, and respond using AI analytics, real-time alerts, and integrated access control. That means fewer false alarms, faster response times, and better protection.
Technology & Features
Do your cameras use AI technology?
Yes. Our cameras use AI-assisted analytics such as:
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Person and vehicle detection
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Facial recognition (where legally permitted)
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Loitering and intrusion detection
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Object left or removed alerts
This reduces false alerts and improves response accuracy.
Are your systems comparable to major security brands?
Absolutely. Our systems match or exceed features offered by top enterprise brands, including:
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1080p–4K Ultra HD resolution
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Night vision with infrared and low-light enhancement
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Wide dynamic range (WDR)
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Cloud and local video storage
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Mobile app access
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ONVIF-compatible hardware
Can I monitor my cameras remotely?
Yes. You can view live footage, receive alerts, and review recordings from any device using secure mobile and web applications.
Do you offer facial recognition technology?
Facial recognition is available only where permitted by law and can be configured for access control, identity verification, and security audits. We help clients stay compliant with privacy regulations.
Installation & Setup
Do you offer professional installation?
Yes. All systems are professionally installed to ensure optimal camera placement, clean wiring, secure network configuration, and reliable performance.
Can your systems integrate with existing equipment?
In many cases, yes. Our solutions are designed to integrate with existing cameras, NVRs, access control systems, and alarm panels, reducing replacement costs.
How long does installation take?
Most installations take 1–3 days, depending on property size, complexity, and system scope.
Monitoring & Security
Do you offer 24/7 monitoring?
Yes. We provide 24/7 professional monitoring, including real-time alert verification, escalation, and response coordination.
What happens when suspicious activity is detected?
When AI detects a threat:
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The system verifies the event
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Alerts are sent instantly
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Monitoring agents assess the situation
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Authorities or on-site contacts are notified if needed
Will the system reduce false alarms?
Yes. AI analytics significantly reduce false alarms caused by animals, weather, shadows, or passing traffic.
Privacy & Compliance
Is my video data secure?
Yes. All video data is protected with encrypted storage and secure transmission protocols. Access permissions are fully controlled by the client.
Do you comply with privacy laws and regulations?
Yes. We design systems to align with applicable privacy and surveillance regulations and advise clients on proper usage, signage, and compliance.
Pricing & Support
How much do your security systems cost?
Pricing varies based on:
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Number of cameras
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Type of AI features
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Monitoring requirements
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Property size and layout
We offer custom quotes to ensure you only pay for what you need.
Do you offer maintenance and support?
Yes. We provide ongoing system health monitoring, software updates, remote diagnostics, and priority technical support.
Do you offer scalable solutions?
Yes. Our systems grow with your business. You can add cameras, locations, users, or analytics at any time without replacing your core system.
Getting Started
How do I get started?
Simply request a free security assessment. We’ll evaluate your risks, recommend the right system, and provide a clear implementation plan.
Is there a contract?
Monitoring plans may require a service agreement. We offer transparent terms with no hidden fees.
Still Have Questions?
📞 Speak with a Security Specialist 901-652-7473
📩 Request a Free Consultation support@brentsafetygroup.com
Brent Safety Group — Intelligent Security for Real-World Threats.